FAQ


  • The project was created in 2014. Then the theft of bitcoins on the Tokyo MtGox exchange became known. Due to the poor protection of the exchange, 850 thousand BTC were stolen. More than 30 thousand people were affected.
  • The impetus for the creation was the desire to create a crypto storage inaccessible to hackers, robbers, thieves and man-made disasters.
  • A new crypto wallet is created on a newly installed operating system. And connects to the Internet for only a few seconds.
  • After generating the wallet address, the system is disconnected from the Internet.
  • I print out two copies of the master key or seed phrase. And I cut both copies into two parts. After that, 4 parts are closed in the safes of 4 different banks.
  • And the wallet address is transferred to our client. A separate wallet is created for each client.
  • Bitcoin and since 2023 chia.
  • To protect the chia coin, we offer payment in chia. Residents of Europe can also pay for our services in euros via IBAN.
  • This proved to be the most efficient storage method. With zero probability of losing the password and with zero probability of taking possession of the password by criminals.
  • I create crypto-wallets alone in a special closed office. The technology of the whole process, developed over 9 years, from creating a wallet to placing it in a bank safe, is perfectly sterile in terms of cybersecurity and physical security.
  • As a legal entity, I am bound by obligations to the client. We have an agreement that the client is the owner of such and such a wallet address and, accordingly, the owner of the balance of this wallet. In Germany, everyone is equal before the court. Especially client.
    If you are afraid to trust, put no more than 5-10 coins on your wallet. Let your “German wallet” be one of several alternative storage options. I think it will be a prudent decision.
  • No, you can only replenish your wallet.
  • This violates our security policy. Only one person has access to the keys. This factor eliminates controversial issues – who is to blame for the loss of the key. I am solely responsible for the security of my clients’ wallets. This principle is our strength.

Through chia blockchain explorer, for example chia.tt

  • Yes, it’s in the contract. We will return the entire wallet balance to you at your first request and without further questions to the XCH address you specified.
  • No. Unlike banks, we are only a repository. You will be able to make sure through the blockchain that there will never be outgoing transactions from your wallet. I will go to your wallet only once – to return the coins to you.
  • No, only the full amount. To avoid confusion and misunderstandings with balances, we return 100% of the contents of the wallet and close it.
  • Yes. And this is our great advantage. If our client suddenly finds himself in a difficult situation (for example, in a hospital, imprisonment, etc.) and cannot contact us personally, then by his power of attorney, we can make a payment to his close relatives. Moreover, in this situation, it is also possible in fiat currency.
  • Certainly. Firstly, the exchange does not have such cold wallet storage capabilities as we do. Secondly, exchange hot wallets are a constant target for hackers. We don’t have hot wallets at all.
  • The topic of confidentiality is the most important topic for us. The name of the owner and the balance of his wallet are information protected by me with the stamp “Top Secret”.
  • They won’t find anything there. There are only wallet addresses. And then they are encrypted. There is also nothing on office computers, except for my personal wallet with a couple of chia for small expenses. But most likely, they will not be able to hack.
  • Yes, we serve a limited number of clients. This is due to the fact that many operations are carried out manually and with the highest level of security. Quality is more important to us than quantity.
  • I already have my first chia clients. Mostly from the countries of the European Union, Russia, Ukraine. There are clients from Switzerland, the birthplace of banks. For us, this is an indicator of our high level of work.